questions-
How long has he been in health insurance business?
Does he sell any other insurance product (Life, motor, marine insurance?). An advisor who focuses only on health would be a better choice than one who sells all.
How does he manage claims? Does he have experience in managing claims? Who manages claims?
Also tell him to give you a list of 10 of his customers, you could call one of them and ask about the broker’s service. Any good broker will not hesitate to share his list of customers.
Step 2: His behavior also reflects if he is really a good advisor.
Listens: If you find that your broker pays attention to your needs, listens when you are talking without rushing you or interrupting you, he is likely to be a good advisor.
Asks: A good advisor will first ask you questions about what you need, about your budget and other requirements than directly selling a product. If your broker doesn’t seem to do that, he isn’t really a good advisor because without knowing about your needs, how could he advise you to go for a suitable product?
Answers: Once he/she gives you one or two products to choose from, feel free to ask him/her questions about these products; if you don’t understand any condition or are not clear about any insurance terms ask him or her. If he or she isn’t able to answer your question effectively, he/she may not be knowledgeable and thus may not be a good
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